Anthem Blue Cross of California

Customer service is a number one priority for Anthem. There are over 15 Anthem Blue Cross of California office locations spread throughout the state for members and potential members to frequent. Members receive discounted rates for in-network hospitals and doctor visits, and the co-pay is typically $0 for preventative care (i.e., checkups, health screenings, flu shots, etc.) for the majority of the available insurance plans.

Not only is Anthem focused on customer service, but they’re also focused on innovating the healthcare industry as a whole. Anthem Blue Cross is a founding member of Cal INDEX, a tool that gives participating doctors, nurses, and hospitals access to patients’ health records. When an Anthem Blue Cross member receives services from a Cal INDEX-participating provider, the provider updates the member’s health record so that other participating providers have a more complete medical history. This aids in avoiding redundant procedures and potential drug interactions while making the most current health information available.

Key Facts:

Languages offered: English, Spanish, Tagalog and numerous others.

States offered in: California